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Operation Amazing Video
(Presented at Scooter's Coffee 2011 Annual Franchise Meeting)
(Please note that the audio begins about 40 seconds before the video)
Straight from the mouths of our franchisees…
Their satisfaction is at the heart of Scooter’s success.
Eight-store owner; Seeking additional stores
Omaha, NE & Austin, TX
“The two biggest strengths that the Scooter's franchisor team
brings to the table would be (1) the actual experience they possess in
operating successful stores themselves and (2) the drive and vision they
have as to how successful stores should operate and willingness to
integrate that into a franchisee's operational model.
The Scooter's kiosk business model presents a multitude of
advantages and strengths to a franchisee's operational model. The
Scooter's kiosk business model is (1) unique in concept, (2) designed
for efficiency and ease of use in operation, and (3) a low-cost
structure that allows a franchisee to quickly build a large group of
operating units.”
Store owners; Seeking additional stores
Omaha, NE
“Being a Scooter's franchisee, we appreciate the high quality and confidence we have in the Scooter's product and brand, as well as the priority for serving customers with excellence.
The franchise support team is helpful in a variety of ways. We really appreciate the accessibility of the support team. ”
Two-store owner; Seeking additional stores
Council Bluffs, IA
“Having been a franchisee for the past eight years my favorite part of the "job" is the customer service. I love getting to know my customers and starting their day off with great coffee and a smile.
The Scooter's team brings so much knowledge to the table about all aspects of the business. Most of them have been franchise owners and/or area developers, so they have been in the day to day operations and know what it's like. They are there to answer questions, give suggestions, as well as offering training opportunities. They also have resources to help find good locations and suppliers. The most important thing I feel they all bring to the table is their desire to help EVERY franchise owner succeed.”
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